Fixed Route Operations

The Best Solution for Your Community

Whether in the biggest cities, or the smallest communities, we provide turnkey transit service to customers across North America. We are responsible for all equipment, facilities, staffing, management, and maintenance; and deliver you a service your passengers will be proud to ride.

First Transit gives you access to resources that come from over fifty years of experience as a leader in the transit industry, combined with dedicated regional staff support. Our experts in transit fleet maintenance, fixed route operations, human resources, safety, and training are local and ready to support your team.

What We Offer

Count on First Transit for expertise in:

  • Daily operations
  • Routes and scheduling
  • Fare structure
  • Service standards
  • Budgeting, accounting, and purchasing
  • Safety
  • Insurance and claims
  • Employee selection and training
  • Labor negotiation and relations
  • Equipment and facilities utilization
  • Maintenance
  • Security
  • Coordination with planning and paratransit agencies
  • Administration office support and supplemental services

Why Contract with First Transit?

With First Transit, you will have more than five decades of experience and professional skills to put to work for your transit operation. We have operated fixed route systems in all sizes and types of cities and municipalities across North America and around the world.

Cost savings: Whether your system is rural or urban, small or large, First Transit provides significant cost savings when compared to in-house operations – without sacrificing quality and world-class customer service.  We can help you save in labor, fuel, equipment, or facilities with innovative technology; all while making your system more efficient – and effective. No matter where you are, our coast to coast service and global buying power ensures you’ll save. 

Safety: Our goal is to provide the safest, most efficient passenger transportation service possible so bus patrons enjoy a safe, comfortable ride with an operator who is courteous and understanding of their needs.  First Transit provides extensive driver training and innovative safety programs that will ensure your fixed route buses operate as safely as possible.  First Transit’s parent company, FirstGroup, is honored to be selected by the National Safety Council as the recipient of the 2009 Green Cross Safety Medal, the highest award for safety in North America.

Technological advances: We can customize technology solutions to fit the needs of your fixed route system.  Whether you need computerized routing, GPS, automated tracking, passenger counting, onboard wifi or more, First Transit can help.  Our advanced technology can optimize routing, tracking and productivity; and could even reduce the number of buses you need to run your system.

Smart maintenance: Our comprehensive, computerized preventative maintenance program works to avoid breakdowns. In turn, this means fewer service interruptions in your daily schedules – and fewer hassles for you, your staff and your customers.

Green credentials: First Transit can enhance your green initiatives and help you start new ones with new technologies, alternative fuels such as sustainable source biofuels, and energy-efficient equipment.

"Since July 1, 2003, the City of Pasadena has contracted with First Transit for dial-a-ride and fixed-route services. The First Transit team has been wonderful to work with and has helped us improve the transit services provided to the community. Working on the schedule times, route changes, public outreach information and operator instructions was truly a team effort between city and First Transit staff; the end result was a seamless service change and fare implementation that was well received by the community and recognized by the City Council."

Catherine Cole, Transit Manager
City of Pasadena, California

With First Transit, you’ll spend less time and money on your fixed route transportation. We can prove it. Contact us to learn more.